Once you receive your package, you should open your package and make sure all your items arrived safely.

Our Customer Service Team will inform you via phone call or email if there are any issues with shipping your order out as promptly as possible. Shipping exceptions include holidays, the eve of a holiday or inclement weather. Please wear gloves when handling dry ice. Dry ice is not harmful to your food as CO2 is found naturally in the air we breathe, however, it can be so cold that it can burn your skin if you touch it with your bare hands. Packages containing both frozen and fresh products will be packed with gel packs. All orders scheduled to be delivered on Saturday are subject to an additional delivery fee.Īll frozen packages are sealed in a reusable box with dry ice, while our fresh packages are packed with gel packs. Not all towns have Saturday delivery, so if you are interested in Saturday delivery, please contact our Customer Service Team by email or phone with your zip code so we can check availability. You may also schedule your seafood delivery ahead of time by choosing your desired date at checkout.

We ship out orders Monday - Friday for next-day delivery on Tuesday - Saturday, as long as the order is placed by 8A M ET. We are aware that most of our competitors offer free shipping, however this cost is built into their price.Schedule Overnight Deliveries and Earn FREE Shipping As a rough guideline, if you live East of the Mississippi River we can ship to you for the below amounts.Ĭheck out our shipping page for a detailed map of nationwide shipping costs. We fish in Alaska, but we ship from our hometown of Asheville, NC. Tracking info with be emailed so you will know exactly when to expect your order.ĭuring checkout you will be able to choose your shipping date. Your fish will ship in a sustainable cooler with dry ice to ensure it will arrive frozen. Your order will arrive in 1-2 days depending on where you live.

We ship via UPS on Tuesdays and Wednesdays. During checkout you will choose your desired ship week. ***Please visit our shipping page for more details.

Buy black cod online